Reviews of Crowe Heating & Air Conditioning
Product or service reviewed: Replace filter
Andre came out to help me locate and change the filter on my new system that Crowe installed a few months ago. He brought a filter back for me and made certain that I could replace it on my own before he left. Andre was very pleasant and kind and did not make me feel ridiculous because I couldn't locate and change the filter.
Andre was very professional and informative. He quickly solved our problem and instructed us on how to avoid issues in the future. We have used Crowe's services twice this summer and they have been able to make repairs the same day both times.
Product or service reviewed: Service call
Andre serviced our Office AC and fast and efficient. We are very pleased!
Product or service reviewed: Service
Brother Andre is a very mice man, we are so grateful that he quickly spotted the problem and get it fixed, I am sure that his know-how and expertise will be a great asset to Crowe! Philip Zheng MSOP student
Great job Andre. Very professional.
Product or service reviewed: Maintenance of HVAC equipment
Andre was courteous, well spoken, and thorough. He is an excellent representative of your firm. All work was done in a highly professional manner.
Barney L. Hitt
Product or service reviewed: Repair on A/C no working
Andre was very nice and completely informed me of what the problem was and what my options were before he started the work. We were able to only replace the capacitor and Freon for now. I had to call my husband, who was out of town, and Andre gave me plenty of time to do that. Thank you, Andre, for your kindness and respectfulness.
Product or service reviewed: Trane system
Crowe HVAC was recommended by a friend. They did an excellent job. Eric P*** came out initially and he did a great job and was personable and respectful. I also highly recommend them! Cheryl Howard Collierville, TN
Product or service reviewed: repair service
Thanks so much for your professionalism. I won't get the spellings right, I suspect, but I want to shout out for Diane, Jerimiah and Steve for getting my air conditioner up and running in time for our out-of-town guests. Crowe's service is fantastic and you are represented by professional, courteous and caring employees.
Product or service reviewed: Had a leak in my coil.
The service was excellent, Jerimiah Sullivan - Service Manager, was the one that came out due to the volume of work they had because of the hot temperatures we are experiencing. He was very thorough with checking out my complete air condition unit, very professional, told me the cost of everything prior to performing the work, answered all of questions and was very patient. I highly recommend Crowe Heating and Air, AWESOME company!
Product or service reviewed: AC check up
Eric Perry was awesome!
Product or service reviewed: Seasonal HVAC service
Eric Perry was awesome! He was capable and professional and did a great job. I highly recommend Crowe Heating and Air. I've used them several times and have always been impressed.
Product or service reviewed: HEAT SERVICE
Recently we were visited by a awesome individual named "STEVE." He quickly diagnosed our furnace problem and within 30 minutes had our heating system fully restored. Steve also shared with us some of his observations and made suggestions. Steve was courteous and professional. Sharing this with you and your management cause it deems worth complimenting his mannerisms. JM
Product or service reviewed: Emergency Heating Repair
Recently, In contacting my regular Cooling and Heating guy, I quickly found out that he had retired but quickly suggested Crowe as a reliable and dependable alternative. This was proven the same day (within a few hours in fact), when Crowe sent us a technician. We were visited by an Awesome gentleman named Steve. Steve was extremely professional and very knowledgeable. Steve had our furnace running within (less) than 30 minutes (and it was a chilly day in Cordova). Steve shared some of his observations regarding our central heating system and made some recommendations. (Steve was not pushy). Steve was a pleasure to meet and left us feeling that we made a good friend.
P.S. these cold days, we've been very cozy with a furnace performing as a new unit!
Product or service reviewed: Air conditioner
Steve ROCKS! He was very helpful and professional with a personal touch! I asked him way too many questions but he gladly answered them. 5 stars? Absolutely!
Product or service reviewed: Summer Check-up
Thank you so much for your wonderful service today. Eric and Jerimiah were both very helpful and thorough in the work completed for me today.
Product or service reviewed: yearly check up
Steve was absolutely wonderful and professional! We loved our service and love our equipment. Great job!
Product or service reviewed: Complete new Heat and Air System
We could not be more pleased with the service we got from Crowe Heating and Air. From the quote being more than fair and reasonable to the actual installation, everything went smoothly. From start to finish, there were 6 or 8 (I lost count) men in our home replacing the complete heat and air system that was 28 years old - they were the most professional, friendly, and knowledgable crew you could ask for - and left wherever they needed to go cleaner than they found it. Thank you, Richard Crowe, for going way beyond the expected.
Product or service reviewed: Heater
The staff at Crowe are great and really know what they are doing especially, Michael, TJ, Steve, Diane and Richard. Great to work with!